Our process.
Consultative from the first call. Scope set together. Fixed fee agreed before any build work begins. Code owned by you from day one.
Everyengagementstartswithaconversation,notacontract.Wetalkthroughwhatyou'reworkingwith,agreewhatthebuildneedstodo,andwritethebriefinyourwordsbeforeanythingiscommitted.
Discovery & Architecture.
A 30-minute call to understand the shape of the work. The brief is written in your words and signed off, the data model drafted on paper, and a fixed-fee proposal lands inside 48 hours. Scope is set together before any build starts.
- Signed brief in your words
- Data model on paper
- Fixed fee agreed
Design.
Real screens, not wireframes. Brand, identity, and the editorial register come together alongside the schema, authentication, and any risky integrations. A live staging URL goes up early so you watch the build as it happens.
- Real screens, not wireframes
- Walking skeleton
- Staging URL live
Build.
The operator UI gets its keyboard shortcuts, bulk actions, and the screens the vendor refused to give you. Error paths, edge cases, and the boring ones are handled, not skipped. The AEO layer goes in: schema graph, llms.txt, direct-answer markup.
- Operator UI complete
- AEO layer wired
- Feature-complete build
Launch & Handover.
Production cutover with you on the call. The source repo transfers to your organisation if it isn't already there. A runbook lands in your inbox alongside a Loom walkthrough, and the ninety-day post-launch guarantee starts the moment the site is live.
- Production cutover
- Source transferred
- 90-day guarantee active